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Privacy Policy


Last Updated: May 14, 2026

This Privacy Policy describes how Syplynx Inc. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "www.syplynx.com"). As a digital-first business based in Calgary, Alberta, we are committed to protecting your privacy in compliance with the Personal Information Protection Act (PIPA).

1. Information We Collect

We collect information to fulfill your orders and understand how visitors use our Site:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, and email address to process the transaction.

  • Device & Interaction Data: We automatically collect your IP address, browser type, and data about how you interact with our Site (e.g., pages viewed, products clicked).

  • Cookies: Our Site uses cookies to manage your shopping cart, remember your preferences, and ensure a secure login.

2. Use of Google Analytics

We use Google Analytics to help us understand how customers arrive at Syplynx and how they interact with our store.

  • Google Analytics uses cookies to track visitor behavior.

  • This data is shared with Google and processed according to their privacy standards.

  • Your Choice: You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on or by adjusting your preferences in our on-site Cookie Bar.

3. Consent & The Cookie Bar

When you first visit Syplynx, you will see a Cookie Bar. By clicking "Accept," you consent to our use of cookies for analytics and site functionality.

For orders, when you provide personal information to complete a transaction, we imply that you consent to our collecting it for that specific purpose. For marketing emails, we will always ask for your express "opt-in" consent. You may withdraw consent at any time by emailing info@syplynx.com.

4. How We Use Your Data

We use your information to:

  • Process and fulfill orders (including shipping and payment confirmations).

  • Communicate with you regarding order updates.

  • Screen for potential risk or fraud.

  • Optimize our website performance based on Google Analytics data.

5. Service Providers & Cross-Border Transfers

We use third-party providers to power our business:

  • Odoo: Our eCommerce platform.

  • Google: For website analytics and search visibility.

  • Logistics: Third-party shipping carriers to deliver your products.

Note on International Data: Because we use providers like Odoo and Google, your information may be stored or processed in the United States or Europe. By using our Site, you acknowledge that your data may be subject to the laws of those jurisdictions.

6. Your Rights

You have the right to request access to the personal information we hold about you or to request corrections to inaccurate data. To do so, please contact us at the email address below.

7. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For questions regarding this policy or our privacy practices, please contact:

Syplynx Inc.

Email: info@syplynx.com

Website: www.syplynx.com